Terms & Conditions
By accessing this website or engaging services from The Listing Desk, you agree to the following Terms & Conditions.
1. Services
The Listing Desk provides virtual assistant, administrative, operational, and creative support services primarily for real estate professionals. Specific services, timelines, and deliverables are outlined in individual agreements, proposals, or written communications. The Listing Desk does not provide legal, financial, or real estate brokerage services.
2. Client Responsibilities
Clients agree to provide accurate, complete, and timely information required to perform services; review work promptly and provide feedback within reasonable timeframes; and ensure all content supplied is owned by the client or properly licensed. The Listing Desk is not responsible for delays or errors caused by incomplete, inaccurate, or late client-provided information.
3. Confidentiality
All client information shared with The Listing Desk is treated as confidential and handled in accordance with the Privacy Policy. Confidential information will not be disclosed to third parties without consent, except where required by law.
4. Intellectual Property & Creative Work
Unless otherwise agreed in writing, custom creative work produced for a client is created specifically for that client’s business. The Listing Desk will not intentionally reuse or replicate a client’s unique branding, designs, or strategies for another client. Final approved deliverables are licensed to the client for business use. The Listing Desk retains ownership of working files, concepts not selected, and internal processes.
5. Revisions & Scope
Services include reasonable revisions as outlined in the agreed scope of work. Requests outside the original scope may require additional fees or adjusted timelines and must be approved prior to proceeding.
6. Payments & Fees
Fees, payment terms, and billing schedules are outlined in individual agreements or invoices. Late or unpaid invoices may result in paused or suspended services until payment is received.
7. Cancellations & Termination
Either party may terminate services with reasonable written notice as outlined in the service agreement. Any work completed up to the termination date remains billable.
8. Limitation of Liability
The Listing Desk is not liable for indirect, incidental, or consequential damages arising from the use of services or website content. Liability is limited to the amount paid for services rendered.
9. Website Use
All website content is provided for general information purposes only. Unauthorized use, reproduction, or distribution of website content is prohibited.
10. Third-Party Tools
The Listing Desk may use third-party platforms or tools to deliver services and is not responsible for outages, errors, or changes made by those providers.
11. Governing Law
These Terms & Conditions are governed by the laws of the Province of Alberta and the laws of Canada applicable therein.
12. Changes to Terms
The Listing Desk may update these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of the updated terms.
13. Contact
Questions regarding these Terms & Conditions may be directed to:
The Listing Desk
MelissaDeLong@gmail.com